Return and Refund Policy

At FAUX SOCIETY, we are committed to ensuring your satisfaction with every purchase. If you are not fully satisfied with your order, we offer a simple return and refund process under the following conditions:

1. Return and Exchange Shipping Costs

  • Buyers are responsible for the shipping costs associated with returns or exchanges.

2. Damaged or Defective Items

  • If your item is damaged or defective upon arrival, please contact us within 3 business days of receiving the product.

  • Once the damage or defect is verified, you will be eligible for a refund or exchange at no extra cost to you.

3. Return Process

  • To initiate a return, please contact our customer service team with your order number and a description of the issue.

  • We will provide you with detailed return instructions once your request is approved.

4. Refund Process

  • After we receive the returned item and confirm its condition, we will process your refund to the original payment method.

  • Please note that refund processing times may vary depending on your payment provider.

If you have any questions or need assistance, please don’t hesitate to contact us. We’re here to help!